After you sign in

• Two-factor authentication

  Enable 2FA in your account settings. A code sent to your registered mobile number confirms each login from a new device.

• Deposit and withdraw

  Access DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet) from your dashboard.

• Withdrawal review

  Requests are reviewed for compliance before processing. Verification windows depend on your account history and transaction patterns.

• Account recovery

  If you lose access, use the password reset link or contact support. Verification of your identity document may be required.